OPPORTUNITY QUALIFICATION SUMMARY

OPPORTUNITY NAME: FAA COMBINED HARDWARE SOFTWARE SAVES

Agency: THE DEPARTMENT OF TRANSPORTATION >> FEDERAL AVIATION ADMINISTRATION >> OFFICE OF INFORMATION & TECHNOLOGY

Solicitation Number: : RFISAVESHWSW01

According to the DOT Procurement Forecast website, the RFP is now anticipated to be released in Q1 FY25.

FINANCIAL CONSIDERATIONS

Contract Value:

Between $5 and $10 Billion

Status: Pre-RFP
Solicitation Date: September 2024 (Estimate)
Award Date: December 2024 (Estimate)

COMPETITION: Undetermined

Type of Award: Other
Primary Requirement:
Information Technology
Awards: Multiple
Contract Term:
10 year(s)
Contract Type:
Fixed Price with Economic Price Adjustment
Location: CONUS
NAICS: 541519
Other Computer Related Services Size Standard: $34.0 million annual receipts except 150 Employees for Information Technology Value Added Resellers
The Department of Transportation, Federal Aviation Administration, Office of Information & Technology, has a requirement for Strategic Sourcing for the Acquisition of Various Equipment and Supplies Program (SAVES) Information Technology (IT) Hardware and Commercial-Off-The-Shelf (COTS) Software.

BACKGROUND

OVERVIEW

Pursuant to the Federal Information Technology Acquisition Reform Act (FITARA) and the Office of Management and Budget (OMB) for category management, the consolidation and centralization of IT equipment focuses on eliminating redundancies, increasing efficiency, and delivering more value and savings. To help achieve these goals, the FAA Lines of Business, Staff Offices, Regions, and Centers will utilize the mandatory use contract under the Acquisition Management System (AMS 3.8.6) called the Strategic Sourcing for the Acquisition of Various Equipment and Supplies (SAVES).

In accordance with the FAA Information Security and Privacy Program & Policy (1370.121A), the FAA must consolidate procurements for commodity items such as laptops, desktops, software and licensing, and other hardware and components. The products available will be a combination of hardware and software which will be designated as “standard products” by the FAA’s Technology Control Board (TCB), the Enterprise Software Board (ESB) and any comparably authorized group within the Department of Transportation (DOT).

SCOPE

The SAVES Statement of Work (SOW) for Hardware (HW) and Software (SW) is a DOT-wide strategic sourcing contract administered by the FAA. The products and services included in this SOW include, but are not limited to,

  • COTS software,
  • Network infrastructure components (servers, switches, storage arrays, and network devices),
  • Personal computing devices (workstations, laptops, tablets, thin clients, notebooks, and similar items),
  • Computer peripherals and accessories,
  • Audio/visual equipment,
  • and miscellaneous equipment (large screens, touch screens, scanners, projectors, desktop printers, multi-functional devices (MFD),
  • as well as software to support the above mentioned hardware and cloud based services by various Original Equipment Manufacturers (OEM) that meet the FAA IT community’s requirements.

The Contractor must also provide technical and professional support services that enable the full lifecycle management of IT assets.
Also, Software as a Service (SaaS) in which the Contractor provides specific software applications for use by service consumers. This service must be directly related to the range of products offered under the Contract and must be performed as requested by the Contracting Officer on individual delivery orders. Support services will be added as the requirements for specific OEM services are identified as shown in Section 9. The SOW does not include non-COTS software items and software development for COTS items.

The Contractor must facilitate the acquisition, deployment and maintenance of IT assets under this contract by providing services including, but not limited to, asset recovery and warehousing.

REQUIREMENTS

To provide coverage for DOT/FAA requirements for the various types of approved hardware and software within the agency, this section requires the establishment of relationships with as many OEM/Resellers as possible. Due to the large dependency of OEM’s in the FAA, the Contractor must continuously demonstrate the ability to negotiate with a wide range of OEM’s to obtain the appropriate product-based solution services, support, materials, and pricing structure.

In addition, this section defines requirements in terms of the tasks to be performed, the end results or deliverables they must produce, the reporting and measuring system, and any key dates.

The Contractor must appoint a primary representative to work with the Contracting Officer (CO) and the Contracting Officer’s Representative (COR) to maintain and support this contract. The CO reserves the right to require a change in the Contractor’s primary representative for this contract if the assigned representative is not, based on the determination of the ACO, adequately performing the responsibilities and duties included in this contract and SOW.

Any items that are currently provided under existing DOT/FAA contracts and enterprise agreements may be excluded from this Contract. The Government may require the Contractor to load additional software from pre-existing enterprise agreements on hardware purchased through this Contract.

PROFESSIONAL SERVICES

All professional services must be directly related to the OEM/IT product solutions procured through the contract. Requested services such as warranty maintenance or repair, service agreements, installations and training must be clearly defined as to the items to be maintained or installed, or the required level of service. Any professional or technical support services CANNOT be designated as a full-time employee. All services must be performed as negotiated and agreed to by the Administrating Contracting Officer. Time-and-materials (T&M) and Labor Hour (LH) DO’s may be awarded under the Contract. However, T&M and LH quotes should only be provided when no other contract type is suitable for the requirements. The Contract ACO must approve the use of T&M and LH requirements in DO’s in writing. Additionally, a DO must include statements stating the DO includes T&M and/or LH requirements in the DO itself.

If required, the Contractor must provide services to the Government relating to the installation, configuration, integration, operation and maintenance of Contract products. The services include, but are not limited to, the following subject areas:

  • Project Management (e.g. special projects)
  • System Configuration and Integration
  • Physical Site Analysis
  • Installations
  • Equipment Maintenance
  • Training
  • Consulting Services

*Further information regarding the professional services can be found in the Sources Sought draft SOW.

OTHER REQUIREMENTS TO NOTE

  • Asset Tagging and Reporting:  The Contractor must apply an Agency approved bar code label and/or other Government-approved identification mechanism to any items designated by the Government Asset tags are required to be placed on the equipment and externally on the packing container. The Contractor must prepare an Asset Identification (ID) Report identifying all items that received an asset tag. The Asset ID Report must also include monitors. For monitors, however, the Asset Barcode and Parent Bar Code fields should be populated with “N/A”.  The Asset ID Report must be delivered to the COR (and/or other Government personnel as directed by the COR) via email each Monday, or the following business day if Monday is a Federal holiday. This Asset ID Report must contain the data relating to the previous week’s shipments.
  • Customer Support:  The Contractor must provide a toll-free telephone number with availability during Government business hours (see Section 29) and a single email address for customer support requests. The Contractor must also provide an alternate phone number that must accommodate TTY functionality. This TTY capability must be compliant with Section 508 of the Rehabilitation Act of 1973. At a minimum, Contractor support personnel, must speak and understand English, and provide the following:
    • Technical Assistance – The Contractor must be prepared to receive product problem reports and assist the user towards timely resolution of the reported problem. The Contractor is responsible for hardware and software related calls for all products covered under warranty purchased on this Contract. Technical assistance may be provided by the product manufacturer to satisfy this requirement.
    • Telephonic Support Personnel – Contractor personnel providing telephone support must receive delivery orders and credit card orders and have sufficient expertise to provide technical assistance.

*For all other information and requirements please refer to the Sources Sought draft SOW.

Call 866-855-3788 or email [email protected]

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